Arti-Spirit delivers worldwide. Contact us if your country is not in the list.

 

DELIVERY - PACKAGING

 

Process time

PRODUCTS are shipped in average within 2 days of receiving your payment by the CRAFTSMAN, if they are in stock. Pieces proposed on the WEB SITE are part of the usual production of the CRAFTSMEN, but if the choosed color or PRODUCT is not available, you will be advised very quickly and will be abble to modify your order or to ask a refund. Do not hesitate to contact us if you want information about pieces availability before ordering.

Orders with remaining PRODUCTS will be shipped once. If you want split shipments, you will have to inform the SELLER by email to contact@arti-spirit.com, and pay additional shipping costs.

 You will receive a tracking number from the carrier to follow the DELIVERY of your order (if e-mail address in client account is correct).

 

Delivery methods

   Mondial Relay   Colissimo   happy post   relais colis   chronopost

Deliveries are possible at home, on work, or in pick up points.

Delivery time to neighboring countries to France is 2 to 3 working days, 3 to 10 for the rest of world. Transport delays are given for information only.

Orders from countries members of European Union are charged inclusive of tax, at the applicable rate in France (20%). In addition to the shipping fee paid to Arti-Spirit when ordering, you will have to pay customs and taxes applicable in your country for deliveries outside EU. These fees will be charged by the carrier.

Your mobile phone number is essential to be communicated to carriers.

The information « According to craftsman’s stocks » at the finalisation of the order doesn’t concern single works, which are right away available.

 

Shipping costs

Shipping costs are calculated upon the mode and the place of delivery. They are then indicated after having chosen your delivery address and the carrier in the order process. You will pay the amount of these costs in addition to the price of purchased PRODUCTS.

Shipping charges include packaging, handling and shipping fee. Customs charges and taxes may be to pay at DELIVERY outside of European Union.

 

Package reception

The SELLER is liable until the DELIVERY of the PRODUCT. Packages are insured according to the PRODUCTS’ value. But the PRODUCT travels at the risks of the recipient. To be compensated, you must then check the goods conditions at DELIVERY and give notification to the carrier of damages or partial loss recognized at the time of the DELIVERY. In case of big damage noted, you have to refuse the package, to note on the delivery bill the reason of this refusal, and inform the SELLER.

In case of delivery in pick up points, you have to check PRODUCTS within 24h following the pick up of the package, and inform the SELLER in case of damage. You will have to keep box and protections as long as necessary, and send pictures to the SELLER.

Packaging

PRODUCTS are packaged in accordance with current transport standards, and special care is taken to protect fragile goods.

 

Made at Aubagne, the 2019/12/15