Arti-Spirit delivers worldwide. Do not hesitate to contact us if your country is not in the list.

 

DELIVERY - PACKAGING

 

Process time

PRODUCTS are shipped within 2 days of receiving your payment by the CRAFTSMAN, if they are in stock. A few creations may need until 3 weeks according to CRAFTSMEN. PRODUCTS will pass through the SELLER before expedition to the CLIENT.

Orders with remaining PRODUCTS will be shipped once. If the CLIENT wants split shipments, he will have to inform the SELLER by email to contact@arti-spirit.com, and pay additional shipping costs.

 

Transport delays are given for information only.

The CLIENT is informed of the date of DELIVERY by the track online link of the carrier (if e-mail address in client account is correct).

 

International delivery methods

   Mondial Relay   Colissimo   happy post   relais colis   chronopost

Deliveries are possible at home, on work, or in pick up points.

Your mobile phone number is essential to be communicated to carriers.

Delivery time to neighboring countries to France is 2 to 3 working days, 3 to 10 for the rest of world. Orders from countries members of European Union are charged inclusive of tax, at the applicable rate in France (20%).

In addition to the shipping fee paid to Arti-Spirit when ordering, you will have to pay customs and taxes applicable in your country for deliveries outside EU. These fees will be charged by the carrier.

The information « According to craftsman’s stocks » at the finalisation of the order doesn’t concern single works, which are right away available.

 

Shipping costs

Shipping costs are calculated upon the mode and the place of delivery. They are then indicated after having chosen your delivery address and the carrier and the order process. The CLIENT will pay the amount of these costs in addition to the price of purchased PRODUCTS.

Shipping charges include packaging, handling and shipping fee. According to your country, customs charges and taxes may be to pay at DELIVERY (outside of European Union). The carrier will claim them to deliver your parcel. They are not included in shipping costs.

 

Delivery issues

It is stated that DELIVERIES will occur within thirty (30) days maximum. Otherwise, the CLIENT can notice the SELLER to deliver the good within a reasonable time and in the event of non-delivery by the time, he is entitled to rescind the agreement. Without undue delay from the day of receipt of the notice of termination, the SELLER will refund the CLIENT the total amount paid for the PRODUCTS, taxes and delivery costs.

The SELLER is liable until the DELIVERY of the PRODUCT to the CLIENT. But the PRODUCT travels at the risks of the recipient. The CLIENT is then recalled that he has to give notification to the carrier of damages or partial loss recognized at the time of the DELIVERY.

Your parcel will be dispatched at your own risk: therefore you must check the goods conditions at DELIVERY, and express reservations with the carrier if necessary.

PRODUCTS are packaged in accordance with current transport standards, and special care is taken to protect fragile goods. CLIENTS have to respect the same conditions in case of return of PRODUCTS.

 

Made at Roquefort la Bédoule, the 2019/03/12.